NAXEON: A new creative mobility
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FAQS
FAQS
(Vehicle Details)
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What are the main differences between I AM. and I AM.Pro?
The main differences between I AM. and I AM.Pro lie in the battery and lights.

Battery

  • The battery equipped with I AM. can meet general daily use. Its battery capacity is 4.6kw·h. Its advantage is that the battery design is compatible with the vehicle's overall performance, Providing stable power support for the normal operation of the vehicle. The maximum speed is 65 mph (about 104 km/h), the range is 75 miles (120 kilometers), and the charging time is relatively short. It only takes 3.5 hours to charge from 0 to 100%, enabling quick charging and ensuring the reliable use of the vehicle in common scenarios such as urban commuting.
  • I AM.Pro is equipped with a larger battery with a capacity of 6.5kw·h. Thanks to the powerful energy of the high-performance battery, the maximum speed can reach 72 mph (about 116 km/h), and the range is 111.9 miles (180 kilometers), Providing a strong guarantee for users' long-distance riding and high-performance riding needs.

Lights

  • Both NAXEON I AM. and NAXEON I AM. Pro are equipped with high-brightness LED headlights and taillights. Besides, I AM. Pro is also equipped with a series of dazzling intelligent LED lights, which have really cool alarm and interactive functions and are applicable to power, collision and anti-theft scenarios. Moreover, you can create customized light shows to make your ride stand out from the crowd.
Which one should I choose between the two vehicles,I AM. and I AM.Pro?
I AM. features a lightweight design, with flexible handling. Its maximum speed is 65 mph (about 104 km/h). It strikes a balance among daily practicality, economy and ease of operation. With a range of 75 miles (120 kilometers), it can meet the needs of daily commuting and urban riding. Meanwhile, it enters the market with the advantage of high-cost performance, precisely catering to the consumer demand for a balance between practicality and economy. Therefore, if your daily travel scenarios mainly involve urban commuting, with most one-way trips within 20 - 30 miles, and you pursue affordability and convenient charging, I AM. will be a good choice.


I AM.Pro adopts a sturdy design, taking both stability and handling into account, and has an all-round excellent performance. Its maximum speed can reach 72 mph (about 116 km/h). It is suitable for both highway and urban commuting, Providing a pleasant riding experience. With a range of 111.9 miles (180 kilometers), it can meet the needs of both short-distance commuting and medium-to-long-distance riding. Meanwhile, it uniquely has cool intelligent lights, offering personalized riding effects. Therefore, if you like medium-to-long-distance riding in addition to daily commuting and pursue speed, long battery life and personalized design at the same time, I AM.Pro will be a good choice.
What are the dimensions of the NAXEON I AM. series (I AM. and I AM. Pro) respectively?
The dimensions of both the I AM. and I AM.Pro models are the same.

  • Length (L): 1973 mm (77.7 in), Width (W): 830mm (32.7 in), Height (H): 1072 mm (42.2 in).
  • Ground clearance: 180 mm(6 in).
  • Wheelbase: 1,321 mm(52 in).
What are the details of the display?
Both I AM. and I AM.Pro are equipped with a 7-inch full-color intelligent touch screen.

The 7-inch full-color smart touch panel, powered by our own sleek operating system, is a powerhouse for handling all sorts of tasks. With cool features like Vehicle Control, Location Tracking, Navigation, Riding Reports, and more, it makes interacting with your ride smooth and intuitive. This smart integration delivers a top-notch, seamless experience between you and your bike, no matter what you're up to.
What are the weights of the NAXEON I AM. series (I AM. and I AM. Pro) respectively?
  • The curb weight of I AM. is 285 pounds (129 kilograms).
  • The curb weight of I AM. Pro is 302 pounds (137 kilograms).
What are the details of the brake system?
Front brakes:
  • 255mm disc brake Four-piston caliper
  • Rear brakes:

Rear brakes:
  • 220mm disc brake
  • Dual-piston caliper 

The braking system of the NAXEON I AM. Series has undergone rigorous professional testing to ensure your safety while riding. Plus, with the addition of ABS and TCS systems, your riding safety is further guaranteed.
What are the regenerative braking details?
NAXEON I AM. Series (I AM. and I AM. Pro) all come with an Energy Recovery System (ERS) that's like a battery-saving superhero.It kicks in when you’re braking, slowing down, or cruising, giving your battery a little extra love. But when your battery's feeling full and proud—over 90%—ERS takes a break to let you enjoy your ride with full power.You also can choose to enable or disable this ERS function.
What are the ride modes?
The NAXEON I AM. Series (I AM. and I AM. Pro)got you covered with its cool modes:

  • SAIL for a chill cruise at a leisurely pace
  • DYNAMIC for a swift journey through town
  • ZIGZAG – talk about adrenaline rush, this high-speed mode will have you zigging and zagging like a pro!
Environmentally Friendly Materials
NAXEON I AM. Series (I AM. and I AM. Pro)use eco-friendly materials for all vehicle components!
65% Pre-Consumer recycled aluminum;
70% Pre-Consumer recycled plastic;
100% Bio-based Material soft coating materials.
Go green with every part of your ride!
Privacy Policy
In accordance with Articles 13 and 14 of the General Data Protection Regulation no. 679/2016 ("GDPR"),the company NAXEON TECHNOLOGY CO.,LTD (“NAXEON”) applies particular commitment and care in processing the information referring to you in accordance with applicable privacy regulations.

In accordance with Articles 13 and 14 of the General Data Protection Regulation no. 679/2016 ("GDPR"),the company NAXEON TECHNOLOGY CO.,LTD (“NAXEON”) applies particular commitment and care in processing the information referring to you in accordance with applicable privacy regulations.

 

This Data Privacy Policy governs each website, mobile site, application, and/or other services, provided by naxeontech.com and NAXEON and its affiliates, acting as a data controller.

Why Do We Collect Your Data

Customer Relationship Management      
                             

NAXEON collects your personal data to manage your registration and interaction with the Site, our App (NAXEON App) and to provide you with the products and services that you require. Specifically, NAXEON processes your personal data to:

 Enable registration and secure access to our Site;

Respond to your information or material requests;

 Provide requested products, services, and after-sales support, including necessary data processing for electronic signatures on contracts;

 Fulfill contractual obligations or perform pre-contractual activities at your request, including sharing data with our sales network or contracted third parties;

 Comply with relevant laws and regulations and exercise legal claims.

The provision of data for the purposes indicated above is necessary, and the possible failure to provide such data will prevent NAXEON from fufilling these services.

Additional Purposes for Using Personal Data

NAXEON utilizes your personal data for marketing purposes, aiming to provide you with promotional newsletters, advertising communications, direct sales opportunities, and surveys to assess customer satisfaction. These marketing activities are executed via various channels, including email (newsletters), telephone, SMS, MMS, chat, NAXEONbsite banners, instant messaging, social networks, and traditional mail. This includes invitations to events sponsored or organized by NAXEON, our sales and assistance network, or our business partners, featuring offers on their products, services, and initiatives.

Furthermore, NAXEON engages in profiling activities to better understand your preferences, habits, and lifestyle by analyzing your interactions with us and your purchase details. This information helps in creating personalized profiles and, with your consent for marketing, allows us to tailor promotional messages and offers to your interests. For profiling, NAXEON collect additional data including publicly available information (e.g., social network profiles), data from cookies and other tracking technologies on our NAXEONbsite (see our Cookie Policy), and, where applicable, data from your motorcycle's diagnostic systems, adhering to regulatory compliance.

In line with GDPR provisions and based on legitimate interest, NAXEON may use your email address, provided during a purchase, to send communications about services or products similar to those you've acquired ("soft spam"). NAXEON also conduct surveys for non-commercial purposes, which are entirely voluntary, to enhance the quality of our customer service.

Who Will Be Able to Access Your Data

NAXEON has the right to share your data with its affiliated companies, and those employees, consultants, and collaborators who are specifically appointed to process data and assigned to assist NAXEON in carrying out the services offered by this website. Such persons are requested to adhere to the same legal requirements guaranteed by the NAXEON.

NAXEON will, however, have the right to respond to any request relating to your data when requested by the law, when such communication is deemed necessary for the protection of its rights, to comply with judicial proceedings, court orders, or requests coming from any governing body, and/or in relation to any other legal action which may occur.

Protecting Your Data

NAXEON is committed to protecting your personal data from unauthorized or unlawful processing, including destruction, loss, alteration, misuse, disclosure, or access. Security measures reflect the latest technology and consider the costs of implementation, processing risks, and the nature of the data protected. We ensure that:

NAXEON does not prioritize the collection of users’ personal information as its main purpose.

Personal information is neither rented nor sold to third parties by NAXEON.

NAXEON will not use your personal information or images for advertising without your consent.

NAXEON strives to secure its website but acknowledges the inherent risks of transmitting information over the internet and email, which may not always be secure. NAXEON is not liable for losses or unauthorized interceptions beyond its control.

The NAXEON website may include links to external sites, but NAXEON's privacy policy is only applicable to its own website, and NAXEON is not responsible for the privacy practices or content of other sites.

Transfer Your Data To A Non-EU Country  

Your personal data may be transferred to companies within the NAXEON network, including those in non-EU countries such as China, where NAXEON's headquarters are situated. Due to this, the data protection standards in place may not align with those established by EU regulations. NAXEON undertakes to take all relevant guarantees on the basis of appropriate safeguards as requested under Data Protection Legislation.

Your Rights

You can reach out to NAXEON as the Data Controller or Data Protection Manager using the provided contact details to request an updated list of data processors (our service providers), parties with data access, and to exercise your rights under the Regulation. These rights include accessing your data, requesting correction or deletion, data portability, restriction of processing, and lodging complaints with the Supervisory Authority. In addition, you may object to the use of your data for direct marketing or, under specific circumstances, to any processing based on NAXEON's legitimate interest, unless NAXEON demonstrates compelling legitimate grounds for the processing.

Subject to Change

NAXEON may change this Privacy Policy. Any change made to the Privacy Policy and information management practices will be reflected in a timely manner, and the data controller may add, modify or delete said Privacy Policy when deemed necessary.

Contact Details

If you have any questions or concerns regarding this Privacy Policy, or you wish to contact us by email, our contact information is as follows:

Email: bd@naxeontech.com

NAXEON Technology Co., Ltd.

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